"The kids loved it. Competitive pricing which was good. My major issue was I did NOT have them deliver and set it up. Everything went fine until I had to return it. Being a single mom of 4; my kids and I could not get it loaded into the back of the truck. It was to heavy(as it had rained the night before). This company has its policies for a reason( of course). When I called to order this, I made sure to ask if I would be able to handle this, the gentleman helping me said "yeah- shouldn't be a problem". well it was a problem. A big one. When I called to inform them I couldn't load it, the lady who answered said my only option was to pay a rather large fee of $85 for them to come get it. Not helpful in my opinion. Future advise for clients: pay to have them deliver, set it up and come get it from the get go....bumped my rating up a star due to owner personally calling me regarding my situations. very much appreciated."